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The emergence of e-knowledge will profoundly affect
everyone. e-Knowledge users will develop new roles and functions.
Existing knowledge management and learning processes will be reinvented.
New practices will be developed and refined. Most persons in knowledge-rich
enterprises will discover significant roles as both providers and
consumers of e-knowledge. They will continue these roles throughout
their careers.
People understand the future best through stories,
anecdotes and tales. This is especially true when the future is
a “jump shift” from the past. The following stories illustrate
how the e-Knowledge Industry will affect the daily lives of learners,
employees, customers, clients, and knowledge providers in the not-so-distant
future. These individuals are all hypothetical, but their organizations
and conditions are based on today’s reality, extrapolated several
years into the future.
Storytelling, when linked directly
to a company’s strategic and cultural context, is a powerful
means of simultaneously building strategic competence and strengthening
organizational character.
Douglas Ready, 2002
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Primary Focus |
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Michelle
Bodine, USA
Perpetual Learner,
Wisconsin Department of Welfare |
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Reinvention of undergraduate and graduate
learning provides a transition to a life of perpetual learning. |
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Graeme Jackson, Australia
Faculty, University of Southern Queensland |
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A globally distributed learning enterprise
for which content/knowledge management is a strategic advantage. |
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Masazumi Sato, Japan
Manager, Nippon Roche Pharmaceuticals |
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Tacit knowledge is a key enterprise asset,
understood, shared, and leveraged. |
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Conrad Elliott, USA
Member, Computer Society
of the IEEE |
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This professional society’s body of
knowledge transforms perpetual learning, professional meetings,
and work. |
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Susan
Dixon, USA
Enterprise Solutions Officer, Virginia Tech |
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Enterprise application solutions create
new value from technology investments. |
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Ynez Delgado, USA
Chief Knowledge Officer,
American Society for Training
and Development (ASTD) |
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e-Knowledge and artificial intelligence
establish “ambient e-intelligence” capabilities that
members use to transform their enterprises. |
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Han Chou, China
Manager, Blended Learning Centers |
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“Bricks and clicks” combination
of physical and virtual resources are key for Third World learning. |
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Jurgen Schmidt, Germany
Mobile Learner |
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Mobile work and learning changes the patterns
and cadences of personal and professional practice. |
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Christine Haddad,
United Kingdom
Chief Relationship Officer,
Knowledge Content Exchange |
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Knowledge marketplaces create new relationships
for knowledge sharing. |
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