A revolution in the sharing of knowledge…
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Becoming successful Knowledge Age enterprises is a substantial developmental challenge. It will require a commitment to individual and organizational learning far beyond today’s norms. And it will require a commitment to understanding, building, and measuring new capabilities — the capacity of individuals and organizations to develop, acquire, share, and deploy just-in-time knowledge to drive decision making, strategy setting, product and service development and enhancement, and customer satisfaction. Education in the twenty-first century will be about… who can DO what… not who KNOWS what. Roger Shank, 2002 |
Making Capability Development This challenge is greatest for enterprises that have not taken an enterprise-wide approach to the development of personal and organizational competencies. The systems, processes and procedures necessary to support competency development are the heart of an enterprise approach to strategic learning. Firms that understand how to translate
the power of communities into successful knowledge organizations
will be the architects of tomorrow—not only because they will
be more successful in the marketplace, but also because they will
serve as a learning laboratory for exploring how to design the world
as a Etienne Wenger, Richard McDermott, and William M. Snyder, 2002 |
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Arthur Koestler
Focusing on key business processes that are closely linked to strategic imperatives may offer better returns § at least at the outset § than attempted all-encompassing, enterprise-wide initiatives.Deloitte Consulting