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Chapter 5
Infrastructures, Processes, Capabilities, and Cultures

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An Old Form, Elevated by Recent Forces.
Communities of practice have existed for centuries. Commercial organizations,
professional societies and trade associations, philanthropies, civic
organizations, government agencies, non-profit organization, and
other entities have displayed community of practice characteristics
over centuries of development. But the strategic importance of communities
of practice has been elevated in recent years by several interdependent
forces:
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- The power of technology-supported interactivity to enable community
participants to engage with one another and with knowledge resources
anytime, anywhere, at greater speed, with greater ease, and in
ways that change relationships;
- The technology-supported capacity to assemble, synthesize, share,
repurpose, and experience knowledge in new ways through communities
of practice;
- The capacity of communities of practice to deal with the fusion
of head, heart, and handinquiry, interaction,
and craft (Wenger, et al, 2002); and
- The emerging understanding that communities of practice can
lead to genuinely new patterns of organizing work and learning
and new relationships, not just more efficient versions of the
old.
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Over the next five years, these forces will enable
communities of practice to attain even higher planes of accomplishment
and significance in meeting the needs of knowledge stewarding and
sharing. The amenity experienced in tomorrows communities
of practice will make current practice seem primitive.
Domain, Community, and Practice. These three elements
shape how a community of practice functions and how it links to
the practice shared by members of the community. The body of knowledge
developed by a community of practice and made available for sharing
externally will become increasingly valuable.
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| Three Elements Shape a Community
of Practice |
| Domain of Issues |
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Community |
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Practice |
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Creates common ground and a sense of common
identity.
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Creates the social fabric for learning.
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A set of frameworks, ideas, tools, information
styles, stories, and documents that community members share.
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Legitimizes the community by affirming purpose
and value.
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Foster interactions and relationships built
on mutual respect and trust.
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The practice is the specific knowledge the community
develops, shares, and maintains.
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Inspires members to contribute, guides learning
and gives meaning to their actions.
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Encourages willingness to share ideas, expose
ones ignorance, and listen.
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When a community has been established for some
time, it expects its members to have mastered the basic knowledge
of the community.
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Knowing the boundaries and leading edge of the
domain defines what is worth sharing and to recognize the value
in emerging, half-baked ideas.
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Learning is a matter of belonging as well as
intellectual activity involving the heart and the head
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Body of shared knowledge and resources enables
the community to proceed efficiently in dealing with its domain.
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| Adapted from: Wenger et al.,
Cultivating Communities of Practice, 2002 |
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